Store Policies

Supporting Nanny Goat Fest through made-to-order merchandise

All Nanny Goat Fest merchandise is made to order through our print partner, Printful.

Every purchase helps support the festival and the Pennsylvania Historical Marker dedication commemorating the Kensington Riots of 1844.

Because items are produced specifically for each order, our return policy differs from traditional retail stores.

Section 1: Shipping

Shipping & Fulfillment

Orders are typically fulfilled within 2–7 business days before shipment.

Shipping times vary depending on product type, destination, and carrier, but most domestic U.S. orders arrive within 5–10 business days after fulfillment.

Please note that all items are made to order and are not kept in inventory.

Section 2: Returns

Returns & Exchanges

Because all merchandise is made to order, we do not accept returns or exchanges for sizing issues, buyer’s remorse, or general preference changes.

Please review sizing charts and product details carefully before placing your order.

Section 3: Defects

Damaged or Defective Items

If your item arrives damaged, defective, or significantly misprinted, please contact us within 14 days of delivery so we can review the issue.

Please include:

• your order number
• a brief description of the issue
• clear photos of the product and defect

If your item qualifies under our print partner’s defect policy, we will arrange a replacement or refund as appropriate.

Section 4: Contact

Questions?

For all order-related questions, please contact:

nannygoatfest@gmail.com

We’ll respond as quickly as possible.